Cosm is a global technology company that brings experiences to life in immersive environments. We help our partners create spaces and content that blur the lines between real and virtual across three primary markets: Sports and Entertainment, Science and Education, and Parks and Attractions. Cosm was born from the fusion of some of the greatest innovators in the history of technology. Evans & Sutherland, Spitz, Inc., and Cosm Immersive combined forces to power the immersive experiences of the future as Cosm. Innovation is in our DNA. Summary: As a Technical Writer, you will partner with teams across Cosm to create and maintain online help and documentation for people that use Cosm products. Your primary role will be creating and updating documentation for: Production software for creating immersive experiences and broadcasting live events An advanced platform used to create and display planetarium presentations We’re looking for a proven self-starter who enjoys creating amazing content. Responsibilities: Create and maintain single-source documentation for products and processes, including guides, online help, training materials, job aids, and more Work with a variety of subject matter experts to ensure technical accuracy Release content and updates in accordance with specified milestones and timelines Tailor materials to specific audiences and purposes while adhering to existing brand and documentation standards Identify areas to improve workflows, mitigate risk, and delight internal and external Cosm customers through consistent and dependable documentation Assemble regular status and utilization updates for leaders Collaborate to update and maintain standards and processes for consistent documentation creation Innovate solutions to establish or improve processes and deliverables Experience: At least three years’ experience as a technical writer Bachelor’s Degree in English, Communications, Technical Writing or equivalent experience Demonstrated experience with Flare, RoboHelp, or similar authoring tools Excellent verbal and written communicator Advanced understanding of standard English grammar and accepted standards for technical communications Ability to manage multiple projects with strict timelines Demonstrated technical acuity and keen attention to detail Passion for creating positive experiences for Cosm guests, customers, and team members Preferred Experience: Interest in astronomy or related sciences Experience writing technical content for one or more of the following industries: broadcasting, parks and attractions, performance venues, science and education, and sports and entertainment